Terms & Conditions
Our Terms & Conditions document is available for download. Please contact us to request the full document.
Document available upon request. Contact info@alchemytelco.com for the full terms.
Privacy Notice
Our Privacy Notice outlines how we collect, use and protect your personal data in compliance with applicable data protection legislation.
Document available upon request. Contact info@alchemytelco.com for the full privacy notice.
Ethics
Alchemy is committed to the highest ethical standards in all of our business activities.
Document available upon request. Contact info@alchemytelco.com for the full ethics code.
Code of Practice
Our Code of Practice sets out the standards we apply to all our services and customer interactions.
Document available upon request. Contact info@alchemytelco.com for the full code of practice.
Whistle Blowing
Alchemy has a robust whistleblowing policy to ensure concerns are reported safely and confidentially.
Document available upon request. Contact info@alchemytelco.com for the full whistleblowing policy.
SMS Marketing Guidelines
Guidelines for compliant SMS marketing, including GDPR and local regulatory requirements.
Document available upon request. Contact info@alchemytelco.com for the full SMS marketing guidelines.
PURA Do Not Disturb Regulations
Information on PURA's Do Not Disturb regulations and how Alchemy complies with them.
Document available upon request. Contact info@alchemytelco.com for the PURA DND regulations document.