With a text message or a voice call, you can reach all of your customers all of the time. You can also use these channels for customer care, promotions or even revenue-generating content services. Whatever your business objective, Alchemy has a telco product for you. Let's dive in…
Send SMSs from a web dashboard
Log in to a web platform and press a button to send up to 500 messages a second…
This is the simplest way to get started with text messaging. The Alchemy Web SMS Platform Log lets you run text campaigns simply by logging into a web dashboard.
From there you can send SMSs to every customer at the press of a button.
You can reach an unlimited number of contacts, and use template messages to minimize your set-up times. You can send up to 500 SMSs per second, with arrival times averaging six to ten seconds. You only pay for messages that reach an active SIM card.
Make calls from a web dashboard
Use voice to make sure you reach customers who cannot read SMS messages.
Text is an excellent medium, but it does exclude those who have not learned to read. For this group of customers, there’s IVR voice in local languages. Use Alchemy's IVR platform to ensure customers can listen to, rather than read, your messages.
Send SMSs from your own systems
Install Alchemy's telco APIs to send bulk texts on your terms…
You can take control of your own text campaigns and alerts - thanks to Alchemy's APIs.
When you install these telco APIs, you get to open up a link between your customer databases and mobile networks. This means you can send and receive messages from inside your own business applications.
Alchemy will send you delivery reports after every campaign and set thresholds to ensure you stay within budget. You can even receive email alerts when you are nearing your limit. All of this saves time and money and frees up your staff to do more productive work.